TTLock Hotel Host – Step-by-Step Guide
- Jessica Zhang
- Oct 20
- 3 min read
Set Up Your Smart Locks with Ease — Starting from the Mobile App
✨ Why every host needs a smarter check-in
Ever waited for a guest who “will arrive around 10pm”… but shows up at midnight? 😅Or ran across town because someone lost the key?
With TTLock Hotel, those days are over.
Now you can create room access, send digital keys, and manage check-ins — all from your phone.
📱 In this article, we’ll start by introducing the TTLock Hotel mobile app and walk you through the key steps to set up your hotel system right from your phone.
✨ Before You Begin: Download the TTLock Hotel App and log in
You’ll need the TTLock Hotel app before adding your smart lock. It’s free and works on both iOS and Android.
📲 Download Links:
You can log in with your existing TTLock account or create a new one if this is your first time.
Once you’re in, you’ll see the dashboard — this is your control center for everything that happens in your hotel system.
Now, you’re ready to connect your first lock! 🔐
Step 1️⃣: Add Your Rooms
Start by creating your rooms in the app — this keeps your lock management tidy later.
🪄 Go to Hotel → Room Management → Add Room
Give each room a clear name or number.
🛏️ Example:
Building: Sunrise Guesthouse
Floor: 1F, 2F
Rooms: 101, 102, 201, 202
💡 Bear & Me Tip: If you have multiple floors or buildings, group rooms by floor or area — it’ll save you a ton of scrolling later.
Step 2️⃣: Add and Configure Smart Locks
Now it’s time to connect your locks and bring your digital hotel to life.
🔹 Add locks using the Staff App
You’ll need to be physically near the lock (with Bluetooth turned on) when adding it.Open the Staff App → tap Add Lock → and follow the setup prompts.
🔹 Assign your installer
If you have a technician helping with installation, you can add them as a staff member and assign them the “Installer” role. This gives them temporary access to set up and test the locks.
⚠️ Crucial Security Reminder:Once all locks have been successfully installed and configured, delete the installer’s account immediately — especially if they’re no longer authorized to use the software. This step helps protect your system from any unauthorized access later on.
Step 3️⃣: Create and send guest access
Tips: Don't forget to go to “Staff” → “Access” to grant access permissions to your staff members first.
🏨 Check-In Made Simple
Go to “Room” and select “Check-In.” From here, you can choose how to give your guest access.
You’ve got two easy options:
✔ Send an eKey (through email or app)
if a customer uses an eKey, they need to install the TTHotel Guest App
The guest uses the app and their phone's Bluetooth to digitally unlock the door.
✔ Generate a passcode
Set valid time for check-in/out.
Use code for late arrivals.
Monitor real-time with gateway.
🕒 Pro Tip: Set the code to expire automatically — so no one can re-enter after checkout.
Step4️⃣ : Monitor from anywhere
Go to the homepage and tap “Room.” From here, you can view check-in details, update cleaning status, and manage access permissions — all in one place.
You can also check each lock’s status (locked, unlocked, or low battery) right from the app. If anything changes, you’ll see it instantly — no need to be on-site. 🔍📲
You can even reset codes remotely without stepping foot in the property.
🐻 Bear & Me Tip Corner
🪪 Add an IC card for guests who prefer tapping over typing.
🔋 Keep spare batteries — but honestly, TTLock Hotel’s power lasts ages.
🧾 Use your guest history to prepare for repeat visitors — yes, you’ll have those!
🚀 Ready to Upgrade?
Start with one smart lock — test it on your most-used guest room.Once you see how easy it is, you’ll want every door running on TTLock Hotel.
👉 Want help setting it up or choosing the right model?
Message Bear & Me — we’ll walk you through every step.
🔜 Coming Next Week
🎥 “TTLock Hotel for Guests” — how your visitors can check in like pros (no apps, no stress, just codes). Stay tuned — and make your next booking smarter!
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