TTLock Passcodes Not Working? Two Small Settings You Should Know
- Jessica Zhang
- 6 days ago
- 1 min read
Recently, two new clients ran into the same issue.
They had created passcodes — but the codes wouldn’t work.
In both cases, the lock was working perfectly.
The problem was simply a small setting that many new users don’t notice.
This design actually exists for security reasons.
When creating passcodes in TTLock, there are two small details worth remembering:
1️⃣ Permanent / Timed / Recurring Passcodes
These codes should be used at least once within 24 hours after their start time.
If they are never used, the system may automatically invalidate them.
2️⃣ One-time Passcodes
These codes can only be used once and are valid for up to 6 hours.
If they are not used within that time, they will expire.
We sometimes see users confused when a code they created doesn’t work —
and often it’s simply because of these settings.
Small details like this can make managing smart access much smoother.
If you'd like to see the full guide on how to grant access using TTLock,
check the link below.👇
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